Travel enquiry guide

Turn travel ideas
into a clearer brief.

Explore the details to consider when discussing your trip with us.

Plan the conversation

Six areas to explore.

These topics help you prepare an enquiry. Specific travel services, destinations, suppliers and arrangements are subject to availability, suitability and confirmation.

Picture the journey

Trip planning enquiries

Begin with the kind of trip you want to take. A clear outline helps establish which arrangements and questions need attention.

Share your destination ideas, interests and preferred pace.
Provide your travel dates, trip length and flexibility.
Indicate your budget range and which arrangements you already have.

Connect the days

Itinerary discussions

Think about how you want your time to feel, as well as the places you want to see. An itinerary enquiry can outline your priorities without assuming a particular package is available.

Identify must-see places and optional activities.
Allow for travel between stops, rest time and personal preferences.
Ask which proposed elements are included and which require separate booking.

Find a place to pause

Accommodation requirements

Describe the accommodation you would like to discuss, including location, room arrangements and practical needs. Availability and terms depend on the specific property and dates.

State your preferred area and accommodation style.
Provide room count, occupancy and bedding preferences.
Raise accessibility, meal or other essential requirements for confirmation.

Think about the connections

Transport & transfer enquiries

Travel between places can shape the whole trip. Identify the journey stages you want to discuss and the information needed to assess them.

Share departure points, arrival locations and intended dates.
Identify any airport, station or local transfer requirements.
Confirm baggage conditions, timings and supplier terms before booking.

Travel together

Family & group enquiries

A shared journey brings different needs into the same plan. Tell us about the party and any preferences that may affect the arrangements.

Provide the number of travellers and relevant age groups.
Identify rooming needs, preferred pace and essential accessibility requirements.
Clarify who will coordinate approvals and booking decisions for the group.

Know what you are agreeing to

Booking details & preparation

Before accepting a proposal, review the full arrangement and the conditions attached to it. Some requirements depend on your circumstances and the destination.

Check inclusions, exclusions, payment dates and cancellation conditions.
Confirm travel-document and entry requirements with the appropriate official authorities.
Discuss insurance requirements with an appropriate provider and retain your confirmed booking information.

Before you send

A few details make a useful difference.

Include the number of travellers, dates, destinations, budget and your key priorities. If plans are flexible, say which parts can change. Your initial enquiry does not need passport copies or payment information.

Start your travel enquiry

Need inspiration?

Start with a sample travel plan.

Explore city, coast and family trip outlines to help frame your enquiry.

Browse travel plans ↗